Help - Profile
Want to appear at the top of search results? Profiles with higher visibility receive the most interest. To boost your ranking: earn badges and complete verifications (verified profiles with more badges show up first), stay active by logging in and updating your profile regularly, and respond quickly to all messages you receive. These simple steps can significantly improve your chances of being noticed. 📊
If you're having trouble entering your address, please ensure it follows the standard format for your country (proper spacing, abbreviations, and formatting of street names and numbers). Avoid special characters and check for correct formatting. If problems persist after verifying your address format, please contact our support team for assistance. We're happy to help! 👩💼
A profile photo clearly showing your face is required to build trust and transparency on our platform. Parents want to see who might be caring for their children, and babysitters want to know who they might work for. Our experience shows that hardly anyone will contact profiles without photos. Don't worry about taking the perfect photo - a simple, friendly photo showing your face clearly is all that's needed to give other users peace of mind and increase your chances of making connections. 📸
You can change your account type by visiting the personal information page in your account settings. You can switch between a babysitter and family account depending on your needs. The change will take effect immediately, and your profile will be adjusted accordingly. 👤
If you encounter a member who violates our Terms and Conditions or Community Standards, we'd like to hear from you. You can use the report button on their profile or reach out to our customer support directly. Our team will investigate and take appropriate action. While the member may be notified that a report was made, your identity as the reporter will remain confidential. Your help in maintaining our community's safety is greatly appreciated. 🛡️
You can easily delete your account by going to your account page and clicking the "Delete account" button at the bottom. This will remove your profile completely from our platform. Please note that if you have an active Premium subscription as a family, you'll need to cancel this subscription first before you can delete your account.
We understand this can be concerning. When you delete your profile from Babysits, we immediately remove it from our platform. Search engines like Google usually update their results quickly, often within a few weeks. In some cases, it might take up to 3 months for your profile to completely disappear from all search results. Please be assured your profile will definitely be removed from search engines - it just takes some time. Meanwhile, your profile is already gone from our platform.
